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Posts By Catherine Baker

What’s Trending in Learning?

Moving to microlearning is just one shift that we have been helping our clients navigate as they refine their Talent Development strategies.  There are others that are essential to engage Modern Learners and allow them to excel by onboarding and upskilling in both an effective and efficient manner.   We focused on the value of storytelling and social / peer learning in our last newsletter, but there is even more we can do.  Time is money, regardless of industry.  It is critical that as our workloads expand and continue to shift to address the pulls and pushes of our economic times, we are driving a learning strategy that is framed for success.

We’d like to share an article that summarized key learning trends in the corporate world to give a flavor of what can be done to move our learning strategies in… Read more →

Peer to Peer Learning

As Maher is working with several organizations to redesign their customer service flows, and others to shift to a culture of continuous improvement, including both Kaizen and Lean principles, we see firsthand the value of peer to peer learning. We work with our client organizations to leverage peer insights in Communities of Practice, online and in-person forums, and other peer collaborative activities embedded in Technical Assistance and Learning Solutions. We, too, use peer networks to capture and share best practices relative to the way we work and service our clients. We'd like to share an article we found of value that discusses some key trends, defines peer to peer learning, lists its advantages and discusses participation options.

Maher & Maher is a specialized change management and talent development consulting firm based in Neptune, NJ and in Washington, D.C. The Firm’s Private… Read more →

Meet Sue Brown, Maher’s Newest Instructional Design Talent

Susan (Sue) Brown joins Maher as a Senior Instructional Designer in our Private Sector Practice. She works directly with our Chief Learning Officer and Learning Strategist to assess client needs and craft innovative and effective learning solutions for our clients. She also works with our Project Managers to ensure design workflows are effective and timely to produce high-quality learning deliverables.

Sue comes to Maher after serving as a Lead Instructional Designer and Project Manager at Optimized Learning Solutions. Prior to that she was Manager of Multimedia Training at U.S. Pharmacopeia (USP).

Bringing 20 years of experience in a mix of learning roles from sales trainer, systems training design and facilitation, eLearning producer, lead designer, and Project Manager, Sue is a versatile new asset for the Firm. She is not only knowledgeable in adult learning theory, she excels in technology-enabled learning, with a passion for visual… Read more →

How Do You Learn?

As Chief Learning Officer at Maher, I get asked, “How do I develop myself professionally? What do I do to learn and advance my knowledge base and skills?”

While I’ve always wanted to pursue my PhD and I’d like to say I’m actively engaged in some formal advanced education, I don’t have that personal bandwidth to do so at this point in my life. However, I DO believe, and always have believed, we must continue to grow as professionals. We need to own that and be accountable for it. The world continues to change; we must keep up. One thing I know from working in the Talent Development field for more than 20 years is that a key trait of top performers at any organization is that they are continuous learners.

So, what does a busy… Read more →

Personalized Learning – the Future of Talent Development

We’ve known it for years; we’ve experienced it personally. “One size fits all” is dead. In his essay Death to the Mass, Jeff Jarvis develops an argument he has been making for years. Treating the public as “a mass” is no longer appropriate or effective. Google allows us to organize the entire web to answer a specific question or find a product. We choose what news we want to see, what programs, movies, or sports we watch when, and who appears first and frequently in our Facebook timeline.

Put simply – if the “mass media” is moving to “me media”– we wonder why corporate training too often seems to be clinging to a “one size fits all” learning model?

What if we could transform corporate training the way Jeff… Read more →

The Role of Business in Closing the American Skills Gap

The skills gap in America offers an opportunity for the private and public sector to merge their missions and develop true partnerships. The skills gap may be one reason why, since 2004, U.S. worker productivity has been expanding at its slowest rate in the post-war era.  This ominous gap is a key focus for Maher as we partner with our clients to create talent development solutions to up-skill workers. It’s also top of mind as we provide technical assistance to workforce systems challenged with helping job seekers advance their skills to achieve economic security and a meaningful career path. 

For our two worlds (private and public) to share common challenges is not new.  However, the pain associated with this specific challenge goes deep for both private and public entities.

The skills gap is a real and growing challenge – and… Read more →

A Fresh Look at our Processes

Maher is a firm that has always valued process; it’s one of our key strengths. At the same time, our clients expect us to be flexible and responsive to changes in work flow and their business priorities. Our Private Sector team came together in April to work on bringing the best of our agile workflows into consistent practice while maintaining client-specific flexibility in our process.

We met at our corporate offices in New Jersey to reflect on the growth and expansion of our Practice and the firm as a whole. We’re proud of how we’ve launched innovative learning solutions for our clients and for our peers’ public-sector clients, cross-pollenating new methods of learning born out of private sector initiatives.

It was also a chance for us to review and evaluate the way we serve clients. We wanted to… Read more →

Maher Attends LTEN Conference in Nashville

On Monday, June 5th, I started day one of the 46th Annual LTEN Conference in Nashville, Tennessee at the Gaylord Opryland.  LTEN is the Life Sciences Trainers and Educators Network, previously known as the Society of Pharmaceutical and Biotech Trainers (SPBT) and prior to that, for us older alumni, the National Society of Pharmaceutical Sales Trainers (NSPST). 

I’ve attended this conference almost every year for nearly 20 years.  After all, my foray into Learning and Development after graduate school was in this market, working on product training for market leading brands like Pfizer’s Lipitor® (atorvastatin calcium).  

The LTEN conference offers a unique inside view of the Life Sciences industry and how the Learning and Development functions within these organizations are challenged to drive efficiencies, compliance, and performance improvements to ultimately result in better business outcomes, whether that… Read more →

Maher & Maher Makes a Difference for Kids with LTEN and the Pajama Program

This year I was so pleased to return to the annual Life Sciences Trainers & Educators Network (LTEN) Annual Conference at the Gaylord National Harbor in Maryland. The conference is the nation’s largest and is dedicated to life sciences trainers & educators. I’ve been attending the conference almost annually since the early years when it was referred to as NSPST and it has been interesting to see how it has evolved over time. This year’s conference was a rewarding experience providing the networking, benchmarking, and learning experience I had hoped. And, I was pleased to see so many in attendance.

Each year the LTEN choses a philanthropy to support at the conference. This year was no different. The organization of choice was the Pajama Program out of the Maryland and DC area.  The mission… Read more →

Creating a Culture of Continuous Improvement

Are work simplification and continuous improvement on your organization’s radar?  They should be. 

According to the 2015 Human Capital Trends Report produced by Deloitte University Press, “Organizations are simplifying work in response to employees becoming overwhelmed by increasing organizational complexity, growing information overload, and a stressful 24/7 work environment.”  Deloitte goes on to note that, “More than 7 out of 10 surveyed organizations rated the need to simplify work as an “important problem,” with more than 25 percent citing it as “very important.”[1]

Organizations are striving to perform, innovate, and compete, all while providing work-life balance for employees. Add to that advances in technology, a globalized economy, and compliance needs, and we realize a vast complexity in our world of work. Left unaddressed, the challenges of a  highly demanding environment result in a workforce that is disengaged,… Read more →