Best Practices Management | Maher & Maher
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Category Best Practices Management

A Fresh Look at our Processes

Maher is a firm that has always valued process; it’s one of our key strengths. At the same time, our clients expect us to be flexible and responsive to changes in work flow and their business priorities. Our Private Sector team came together in April to work on bringing the best of our agile workflows into consistent practice while maintaining client-specific flexibility in our process.

We met at our corporate offices in New Jersey to reflect on the growth and expansion of our Practice and the firm as a whole. We’re proud of how we’ve launched innovative learning solutions for our clients and for our peers’ public-sector clients, cross-pollenating new methods of learning born out of private sector initiatives.

It was also a chance for us to review and evaluate the way we serve clients. We wanted to… Read more →

Workforce that Works! Maher & Maher Attends the 2015 PA Workforce Board Development Symposium

As part of the “Workforce That Works!” Pennsylvania Workforce Board Development Symposium on December 8th, Maher & Maher provided focused discussions on methods to ensure that the implementation of the Workforce Innovation and Opportunity Act (W.I.O.A.) is centered around the needs of jobseeker and employer customers. 

Christy Montgomery from the Maher & Maher team provided a plenary session on the role Customer Centered Design can play across workforce services to ensure that we are meeting client needs and creating positive outcomes.  This session was in conjunction with a presentation by Leo Miller, Regional Administrator of ETA’s Region 2 Philadelphia office, who encouraged the local boards in Pennsylvania to strive to be innovative as they embark on the changes of W.I.O.A.  Following Leo’s charge for innovative change, Christy covered key components of customer centered… Read more →

Creating a Culture of Continuous Improvement

Are work simplification and continuous improvement on your organization’s radar?  They should be. 

According to the 2015 Human Capital Trends Report produced by Deloitte University Press, “Organizations are simplifying work in response to employees becoming overwhelmed by increasing organizational complexity, growing information overload, and a stressful 24/7 work environment.”  Deloitte goes on to note that, “More than 7 out of 10 surveyed organizations rated the need to simplify work as an “important problem,” with more than 25 percent citing it as “very important.”[1]

Organizations are striving to perform, innovate, and compete, all while providing work-life balance for employees. Add to that advances in technology, a globalized economy, and compliance needs, and we realize a vast complexity in our world of work. Left unaddressed, the challenges of a  highly demanding environment result in a workforce that is disengaged,… Read more →

Customers on the Move: Maher Client named a “Top 20” Leader in Atlanta!

We love it when our clients get recognized for leadership and innovation – particularly when they are committed to the type of transformational change we’re advocating in the Nation’s workforce development system.

Our report to the City of Atlanta was a critical look at the City’s workforce agency coupled with a hard-hitting set of recommendations designed to transform its performance. The Atlanta Workforce Development Agency( AWDA) needed to re-invent itself as part of a collaborative – working with area economic development, education and five regional workforce boards – to begin to create a talent supply chain to drive the City’s economic prosperity and build family-sustaining career opportunities for its citizens.

 

Enter Michael Sterling. Appointed by Mayor Kasim Reed to lead the Agency’s revival, Mike was a staunch supporter of the vision for… Read more →