Change Management | Maher & Maher
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Category Change Management

Creating a Culture of Continuous Improvement

Are work simplification and continuous improvement on your organization’s radar?  They should be. 

According to the 2015 Human Capital Trends Report produced by Deloitte University Press, “Organizations are simplifying work in response to employees becoming overwhelmed by increasing organizational complexity, growing information overload, and a stressful 24/7 work environment.”  Deloitte goes on to note that, “More than 7 out of 10 surveyed organizations rated the need to simplify work as an “important problem,” with more than 25 percent citing it as “very important.”[1]

Organizations are striving to perform, innovate, and compete, all while providing work-life balance for employees. Add to that advances in technology, a globalized economy, and compliance needs, and we realize a vast complexity in our world of work. Left unaddressed, the challenges of a  highly demanding environment result in a workforce that is disengaged,… Read more →

Maher & Maher Goes to SETA 2015 in Savannah

Savannah, GA.: The Maher Team had a busy week at SETA’s 2015 Conference in Savannah, Georgia in late September. A group of our consulting staff from our Federal Workforce Solutions Practice delivered a series of professional development workshops intended to help folks improve System performance and better prepare for the looming implementation of the Nation’s Workforce Innovation and Opportunity Act (WIOA).

Led by Rick Maher, the Firm’s President and CEO, members of the Maher Team descended on Savannah with a purpose – to help engage attendees in a positive and engaging discussion of the new Act and how to best prepare for System change.

“I was proud of our Team. They were everywhere – running workshops, staging video shoots for training products and attending sessions themselves,” said Maher. “When we stop learning ourselves, we cannot be as… Read more →

Maher & Maher Goes to the White House!

Washington, D.C.: The Maher Team recently visited the White House in support of our clients at ApprenticeshipUSA.

The recent White House Summit on ApprenticeshipUSA was a capstone event following this Summer’s launch of the Sectors of Excellence in Apprenticeship (SEA) initiative. Part of President Obama’s call to double the number of the Nation’s apprentices by 2020, SEA brought together leaders from six key industry sectors – Construction, Information Technology, Advanced Manufacturing, Energy, Healthcare and Logistics/Transportation – in regional meetings around the U.S. These SEA events saw industry leaders and leaders from the U.S. Department of Labor’s Office of Apprenticeship come together, brainstorm actions and make commitments to advance the application of apprenticeship in meeting the Nation’s talent needs today and tomorrow.

“The SEA events were great,” said Amy Young, Maher… Read more →

What it looks like when done well: Sector Strategies at the Service Delivery Level

In many parts of the country, local Boards and their partners have integrated an industry sector focus as a key driver of their partnership development work, their strategic planning and policy efforts, and their structure for business service delivery. Integrating a sector focus as a key driver of service delivery for job seekers and workers, however, is less common. Applying sector strategies to career center service planning and delivery for these customers transforms the service experience and has been shown to improve outcomes for job seekers, workers, and business alike. Absent this focus, services for job seekers and workers may not be tied to career opportunities and career pathways in target industry sectors.

What would a sector-focused service delivery experience look and “feel” like to a job seeker or worker customer? When done right, career center organization, partnerships, customer flow, and service planning and delivery… Read more →

Finding the Future: South Suburban Community College Community-Centered Strategic Planning

We recently completed another strategic planning engagement for a college in Illinois, and I was moved by the engagement, interest and passion this group brought to the task of finding a better future for their institution and the community it serves.

South Suburban Community College brought about 100 leaders together from this region just south of Chicago for an intensive, 2-day event designed to drive innovation and planning to guide the institution’s next five years. Using our Community-Centered Strategic Planning Process, stakeholders from the community representing K-12, the university system, economic and workforce development and employers joined those internal to the college (including students) in the effort.

This process is intense, it is time-consuming and it isn’t for everybody. It just works.

We use the essence of the “Re-Claiming the American Dream” report from the American Association of… Read more →

Re-inventing Education – One Community College at a Time

I recently was able to work with the leadership of another community college in a retreat to craft the focus of the College’s next strategic plan.

For the second time this month, we used our Community-Centered Strategic Planning Process℠ – a process carefully designed to involve a broad array of internal and community leaders to align community needs with educational priorities – to drive our work. Rooted in AACC’s “Re-Claiming the American Dream” report, the process positions the college as an economic engine of regional growth and stability, not just an education or training provider.

During the session, leaders exchanged thoughts about the skills gaps in key sectors within the region, the need for a more agile and nimble curriculum (that shifts with the dynamic needs of the market), and more rudimentary things – like the need to dramatically… Read more →

Community Colleges as Engines of Regional Prosperity?

Recently I had the privilege of working with a group of leaders from Kankakee Community College (KCC) and the surrounding region, in a planning retreat designed to drive the College’s next four-year strategic plan.  It was rewarding to see a group so engaged and focused – so aligned on the need to make an impact – not just for students, but also for the regional economy.

Kankakee is about an hour southwest of Chicago. In the next few years, the community is projected to see a significant shift in the region’s demographics that has major implications for the education and workforce systems.  Further complicating matters, the community has also witnessed the decline of its historical manufacturing industry – leading to high unemployment (third highest rate in Illinois) and a workforce with low post-secondary attainment rates. Kankakee's place in a new,… Read more →

Don’t just stand there. Find your future!

As part of a recent leadership development initiative, I had the pleasure of assisting with facilitation of what appeared to become a “cultural shift” for one of New York’s premier healthcare service providers.  About 100 senior leaders representing a full range of geriatric, rehabilitative and home health care service divisions participated in the Future Game ®. Together they planned the future of a hypothetical region in the Australian Outback.  How could this possibly shift a culture?  Let’s take a closer look…

In teams of five, these senior executives rolled up their sleeves, kicked off their shoes, and assumed the role of Aussie regional leaders – a mayor, a public works official, leading employers, and the like.  Together they tackled a series of critical decisions to find a future for rural areas suffering a wide range of economic,… Read more →

A New Look for a “New Normal”

Welcome to our new website and new brand! We think this fresh new look helps us focus attention on the distinct challenges of today’s “new normal,” and the critical talent development needs of our world, our nation, our organizations, and even our communities.

Since 1987, we have been focused on one thing – talent. And today, like never before, the development of world-class talent is the key differentiator in an increasingly competitive global marketplace. In many ways, we believe that talent is the new “global currency.”

So, we make it our passion to help our clients with their most important talent investment decisions, whether we are:

Helping leaders in Kentucky define their regional economies, their most promising growth sectors, and the skills gaps they’ll need to address to compete and win globally; or, Helping the Department of… Read more →