Maher & Maher works hand-in-hand with our federal partners to implement strategic technical assistance strategies and innovative training solutions. One recent example – the American Job Center (AJC) Customer Flow Scenarios was produced under its Workforce Innovation and Opportunity Act (WIOA) Technical Assistance support contract with the Employment and Training Administration (ETA). Many states and local areas have expressed a need for tools that help AJCs coordinate staff and partners to work collaboratively across programs. This booklet features five illustrated stories (in graphic novel format) that represent scenarios of customer experiences and the guidance an AJC staff member might provide.
Sam has an undisclosed disability and needs guidance on reasonable accommodations and other rights under the Americans with Disabilities Act while returning to the labor force. Charles is an employer seeking guidance to hire and accommodate workers with disabilities and is seeking resources… Read more →
We are excited to offer access to ETA’s Desk Reference Guide to Work-Based Learning (WBL) for workforce professionals. The short desktop aid offers quick access to information on the various types of WBL available for use by workforce system pros. The Maher Team produced the tool under its WIOA Technical Assistance support contract with the Employment and Training Administration (ETA).
From Registered Apprenticeship to OJT and more, the Guide provides a short tutorial on the various forms of WBL and how they could be properly administered for the benefit of system customers.
“Today’s challenging labor market, characterized by over 6 million un-filled, middle-skilled job openings, requires innovative solutions,” said Richard (“Rick”) D. Maher, the Firm’s Presdient & CEO. “Work-based learning – in all its forms – is a powerful tool for both our System… Read more →
Our national economy is recovering at a steady pace from the so-called Great Recession that ended in 2009. The recession was the most severe, and one of the longest-persisting economic downturns, since the Great Depression. Employment fell by 6.3 percent during that period, and although the economy has added an average of 191,000 jobs per month since then, many workers are still not as secure or well off as they were before the recession hit.
A study conducted by the McKinsey Global Institute notes: “Technology and globalization have created a more dynamic and fast-paced business environment, but the way economies connect most individuals with work has been slow to respond. A significant proportion of workers feel overqualified or disengaged in their current roles… [That leaves] millions of people coping with unemployment, underemployment, stagnant wages, and discouragement.”
Back in 2015, and in response to these… Read more →
For the past decade, Maher & Maher has been a strategic partner to the Office of Apprenticeship at the US Department of Labor, and is leading several initiatives to expand apprenticeship in all industries, states and demographic populations.
The first week of May brought Apprenticeship to the forefront with two nationally attended conferences, the first of which was managed by the Maher Apprenticeship Team as a part of its State Apprenticeship Expansion (SAE) Grant contract with the Office of Apprenticeship.
Over 100 apprenticeship, workforce, and education professionals from states and territories receiving SAE Grants as well as representatives from the Office of Apprenticeship attended the SAE Grantee Conference in Arlington, Virginia to work with their state peers, Maher technical assistance coaches and subject matter experts, and U.S. Department of Labor staff on grant-specific challenges and opportunities.
Conference attendees expressed their appreciation for being… Read more →
Last week a group of senior staff from Maher’s Workforce Solutions practices gathered in the historic Willard Office Building in downtown D.C. for training. For two days about 20 of our professional team worked together to drive new efficiency in our development activities and benchmark best practices with the leaders in the government sector.
“We have been talking about this for the last year … looking at ways to make what we do more effective and efficient,” said Richard D. (“Rick”) Maher, the Firm’s President and CEO. “Our people are incredibly talented and work really hard to make our clients successful. We want to do a better job telling the world about what we do, and making that effort “world-class” – just like the consulting efforts we perform.”
The group gathered near the… Read more →
On March 15, 2017, Amy Young and Rebecca Livingston presented “Advancing Apprenticeship Under the Workforce Innovation and Opportunity Act (WIOA)” to a standing-room-only crowd at the Maryland Workforce Association’s Raising the Bar Conference. This session highlighted opportunities for Apprenticeship under WIOA and how to utilize Apprenticeship for WIOA customers. The session ended with an interactive activity on how to effectively implement Apprenticeships in Maryland and provided a wealth of resources to continue this important work beyond the conference.
Maher & Maher is a specialized change management and talent development consulting firm based in New Jersey and Washington, D.C. The firm is U.S. Department of Labor’s national technical assistance provider supporting the Employment and Training Administration’s implementation of the Workforce Innovation and Opportunity Act (WIOA) and a number of other priority initiatives of the administration that advance and… Read more →
In January 2017, the U.S. Department of Labor, Employment and Training Administration (ETA) awarded Maher & Maher a new 5-year, $30 million blanket purchase agreement (BPA) to provide the agency with continued technical assistance and training support to advance the Workforce Innovation and Opportunity Act (WIOA). The BPA opens tremendous opportunity for any office within ETA to quickly and easily engage Maher’s services in a broad array of technical assistance, training and outreach activities, including needs assessments, facilitation services, federal staff and grantee training, in-person and virtual events, performance coaching and subject matter expertise, peer learning, toolkits and guides, disseminating lessons learned, and accelerating the adoption of evidence-based practices.
The BPA is advantageous for federal staff because it allows access to Maher services directly – without the need for competitive proposals. This saves ETA staff time and money by expediting the procurement process and tapping needed… Read more →
When it comes to implementing innovations, Workforce Innovation Fund (WIF) grantees are at the forefront. From day one, these state and local grantees envisioned a better way of doing things – whether it be new or proven interventions, revamped systems and processes, or bold new service strategies to transform the customer experience. And, Maher & Maher has been with the WIF grantee community every step of the way, bringing a comprehensive program of technical assistance and support, individualized performance coaching, and a transfer of knowledge to the broader workforce system.
Since 2012, WIF grants competitively awarded by the Employment and Training Administration (ETA) have funded 43 efforts to test and rigorously evaluate pilot projects. And each year since, WIF has brought together these leaders of change from across the country to Washington, DC for an annual convening held at the U.S. Department of Labor. The recent 2016… Read more →
Content-rich and timely topics drew standing room only crowds to Maher & Maher’s four engaging workshops at SETA (Southeastern Employment & Training Association) 2016 Fall Conference in Biloxi, with record attendance of over 650.
Beth Brinly, Maher’s Vice President for Workforce Innovation, wowed attendees with her three workshops. Her first session was Procurement of Youth Services Under WIOA, which offered an opportunity to review key WIOA Youth Final Rules. Participants engaged in a spirited discussion exploring the pros and cons of Pay for Performance contracting. The conversation then shifted to the elements needed in Request for Proposals and an examination of rating elements of proposals. Some of the feedback included: “Great information and presenter! Enjoyed group interactions and RFP tips.” and “Beth was very knowledgeable and passionate about this subject!”
The second interactive workshop,… Read more →
On September 19th, Maher & Maher joined leaders from the White House, the Department of Labor, Employment and Training Administration (ETA) and fifteen Customer Centered Design (CCD) Challenge teams from across the country at a special White House event to celebrate innovative local partnerships that embrace design thinking and put customer needs at the center of service delivery, processes and customer flow. The teams from California, Florida, Massachusetts, Michigan, Maryland, Pennsylvania, and Wisconsin highlighted key insights they learned through their immersive research, and the programmatic transformations they’ve made for business customers and target populations including, out-of-school youth, formerly incarcerated jobseekers, English-Language Learners (ELL), and individuals with disabilities. White House and ETA leaders engaged in a robust dialogue with the teams and praised the teams for their commitment to the innovative approach to improve service delivery.
On the heels of 80+ participating teams in Round 1, Maher provided… Read more →