On September 19th, Maher & Maher joined leaders from the White House, the Department of Labor, Employment and Training Administration (ETA) and fifteen Customer Centered Design (CCD) Challenge teams from across the country at a special White House event to celebrate innovative local partnerships that embrace design thinking and put customer needs at the center of service delivery, processes and customer flow. The teams from California, Florida, Massachusetts, Michigan, Maryland, Pennsylvania, and Wisconsin highlighted key insights they learned through their immersive research, and the programmatic transformations they’ve made for business customers and target populations including, out-of-school youth, formerly incarcerated jobseekers, English-Language Learners (ELL), and individuals with disabilities. White House and ETA leaders engaged in a robust dialogue with the teams and praised the teams for their commitment to the innovative approach to improve service delivery.
On the heels of 80+ participating teams in Round 1, Maher provided… Read more →
John P. Kotter was so right when he said “Tradition is a very powerful force.” We have a lot invested in our traditions and this is especially true for the workforce system. Changing the way things have always been done is hard. Yet, with the transformative nature of the Workforce Innovation and Opportunity Act (WIOA), change at every level is well underway – for state agencies, workforce board, regional partnerships, one-stop centers, and others.
To help expand capacity for the changes called for under WIOA, the Employment and Training Administration looked to Maher & Maher for a series of ION Talks (Innovation and Opportunity Network) and accompanying discussion guides. The 3-part video series is designed to develop and equip leaders of change with a greater understanding of how they deal with change, and how to initiate and manage change.
These short and… Read more →
Maher & Maher, together with our partners at Jobs for the Future (JFF), the National Governor’s Association Center for Workforce Excellence and the National Network for Sector Partners, continues to be the prime contract support for the U.S. Department of Labor’s Employment and Training Administration (ETA).
Now in our third year of partnership with ETA, we continue to drive innovative approaches to technical assistance – providing effective and efficient opportunities for workforce practitioners to access capacity building tools to help accelerate the System’s adoption of sector-based approaches to workforce development.
One such innovation is the Sector Strategies Peer-Learning Groups (PLGs). Each PLG offers a topic-specific space for workforce leaders interested in developing industry sector partnerships. PLGs involve individuals working together in groups to overcome specific challenges and adapt national promising practices. Led by a trained facilitator and… Read more →
Maher & Maher is pleased to announce a new 5-year, $20M blanket purchase agreement (BPA) award from the U.S. Department of Labor, Employment and Training Administration (ETA) to provide the agency with consulting and management services in support of its new online communication and learning platform – WorkforceGPS.org. The BPA also opens tremendous opportunity for any office within ETA to engage Maher’s services in a broad array of technical assistance initiatives, including everything from developing and delivering online blended learning and e-learning training opportunities, to identifying and promoting innovative best practices, and creating online content-like blog posts, discussion threads, newsletters, and the like.
The BPA is advantageous for federal staff because it allows access to Maher services directly – without the need for competitive proposals. This will save ETA staff time and money by expediting the procurement process and tapping needed technical assistance… Read more →
The Advisory Committee on Increasing Competitive Integrated Employment for Individuals with Disabilities (ACICIEID) is a big title and for good reason! The Committee’s 18 representatives who were appointed by the Secretary of Labor and its 7 federal officials have had an important job to do in examining and recommending ways to increase employment opportunities for individuals with intellectual, developmental and other significant disabilities. Maher & Maher has been with the Committee every step of the way, providing significant support in meeting planning and development, including arranging for necessary technological and physical accommodations for Committee members to ensure everyone is able to fully participate in the many meetings and efforts undertaken by the group.
The Workforce Innovation and Opportunity Act (WIOA) set in law the Committee’s charge: within one year of the committee's establishment, an interim report with recommendations is to be created and within… Read more →
There is no better way to get to know the human capital priorities and needs of businesses than to talk directly with business leaders themselves! And, that is just what the U.S. Department of Education, Rehabilitation Services Administration (RSA) did. Commissioner Janet La Breck enlisted Maher & Maher and our partner, New Editions Inc., to identify high demand and rapidly changing industries and to reach out to key leaders for their involvement in a series of highly successful Business Roundtables. This effort was driven by the 2014 enactment of the Workforce Innovation and Opportunity Act (WIOA) which established a new expectation for RSA and State Vocational Rehabilitation Agencies (VR) in working more closely and effectively with the business community. Ultimately, the Commissioner’s goal for the Business Roundtables was to garner business input for the purpose of informing the technical assistance (TA) RSA delivers to VR, as the… Read more →
More and more businesses, workforce development organizations, and educational institutions across the country are turning to apprenticeship as a proven model for work-based learning. This customized and flexible workforce solution trains workers to the exact skill needs of business – and provides wages during training so that workers can “earn while they learn.”
The U.S. Department of Labor (US DOL) is making a historic investment in apprenticeship. After announcing Accelerator Grants to 52 states and territories in early June, US DOL just recently announced a new $50 million ApprenticeshipUSA State Expansion grant competition.
Maher & Maher has partnered with US DOL to launch a number of successful apprenticeship initiatives over the last decade in order to accelerate understanding and adoption of apprenticeship, such as:A Quick-Start Toolkit providing a step-by-step guide for businesses to build apprenticeship programs A comprehensive… Read more →
A national summit focused on economic mobility is happening this week in New Orleans, and Maher President and CEO, Rick Maher is there!
The summit takes on the crisis in economic opportunity facing American society, and brings together employers, partners, civic leaders, and other “problem solvers” to share ways to better prepare a rising generation for tomorrow’s jobs. The unique gathering of national thought leaders tackles topics as diverse as working with immigrant populations and addressing transportation barriers.
“Our leadership team felt it was important for us to support JFF in this national summit,” said Mr. Maher. “The topic is such an important one at a pivotal moment in time for our country. As we tackle the challenge of growing economic inequality, our ability to pause and take time for a deep dive in understanding the issues… Read more →
Three work sessions at the recent National Association of Workforce Development Professionals (NAWDP) Conference in Orlando invited participants to innovate their way to improved service delivery integration, and to “fail fast” in the pursuit of better outcomes for both job seeker and employer customers. We were really energized by the enthusiasm of people from across the country as we explored ETA’s Customer Centered Design (CCD) initiative.
Customer Centered Design (CCD) is a way of exploring service delivery excellence using “design thinking” as the engine for innovation, and the Employment and Training Administration has been championing its acceptance across the Nation’s Workforce Development System aggressively. ETA’s Customer Centered Design Challenge, which we have supported as TA providers and coaches for the initiative, has seen 200 teams since last summer from across the U.S. form to re-imagine… Read more →
I recently had the honor of working with close to 100 local workforce development board members from across the state of Oklahoma, and was so impressed with their positive energy and intentions!. State officials worked in partnership with the U.S. Department of Labor’s (USDOL) Dallas Regional Office to promote and sponsor the event. This highly collaborative event convened at Oklahoma State University brought together board members, including board chairs, business members and board staff and a robust representation of Local Elected Officials (LEOs),to explore the many important elements of the new Workforce Innovation and Opportunity Act (WIOA), and to train board members in their critical roles – among them to think and act more strategically in the years ahead.
We covered the essential elements of the new legislation, gave folks an overview of how the law would change the way they do business, and… Read more →