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Category Private Sector

A Fresh Look at our Processes

Maher is a firm that has always valued process; it’s one of our key strengths. At the same time, our clients expect us to be flexible and responsive to changes in work flow and their business priorities. Our Private Sector team came together in April to work on bringing the best of our agile workflows into consistent practice while maintaining client-specific flexibility in our process.

We met at our corporate offices in New Jersey to reflect on the growth and expansion of our Practice and the firm as a whole. We’re proud of how we’ve launched innovative learning solutions for our clients and for our peers’ public-sector clients, cross-pollenating new methods of learning born out of private sector initiatives.

It was also a chance for us to review and evaluate the way we serve clients. We wanted to… Read more →

Maher Attends LTEN Conference in Nashville

On Monday, June 5th, I started day one of the 46th Annual LTEN Conference in Nashville, Tennessee at the Gaylord Opryland.  LTEN is the Life Sciences Trainers and Educators Network, previously known as the Society of Pharmaceutical and Biotech Trainers (SPBT) and prior to that, for us older alumni, the National Society of Pharmaceutical Sales Trainers (NSPST). 

I’ve attended this conference almost every year for nearly 20 years.  After all, my foray into Learning and Development after graduate school was in this market, working on product training for market leading brands like Pfizer’s Lipitor® (atorvastatin calcium).  

The LTEN conference offers a unique inside view of the Life Sciences industry and how the Learning and Development functions within these organizations are challenged to drive efficiencies, compliance, and performance improvements to ultimately result in better business outcomes, whether that… Read more →

Maher & Maher Makes a Difference for Kids with LTEN and the Pajama Program

This year I was so pleased to return to the annual Life Sciences Trainers & Educators Network (LTEN) Annual Conference at the Gaylord National Harbor in Maryland. The conference is the nation’s largest and is dedicated to life sciences trainers & educators. I’ve been attending the conference almost annually since the early years when it was referred to as NSPST and it has been interesting to see how it has evolved over time. This year’s conference was a rewarding experience providing the networking, benchmarking, and learning experience I had hoped. And, I was pleased to see so many in attendance.

Each year the LTEN choses a philanthropy to support at the conference. This year was no different. The organization of choice was the Pajama Program out of the Maryland and DC area.  The mission… Read more →

Planning for the Future: Maher & Maher Senior Staff Plans for 2016 and Beyond!

Maher & Maher is continuously working to provide the best service possible to our clients and share learnings across all of our areas of practice, in order to shape a strategy for growth. Last week the firm brought together key, senior staff members from all three of Maher & Maher’s professional practice areas at the Jersey Shore for some awesome views that complimented some serious discussions. We worked to identify growth opportunities as well as to address areas we want to improve as a Firm in 2016 and beyond.

“Although we were tucked away in a conference room for 12 or 13 hours, we took the time to enjoy the amazing scenes outside our window and to reflect on the work we have ahead as we strive to make our Firm the best it can be for customers and for ourselves,” said Rick Maher, the Firm… Read more →

Creating a Culture of Continuous Improvement

Are work simplification and continuous improvement on your organization’s radar?  They should be. 

According to the 2015 Human Capital Trends Report produced by Deloitte University Press, “Organizations are simplifying work in response to employees becoming overwhelmed by increasing organizational complexity, growing information overload, and a stressful 24/7 work environment.”  Deloitte goes on to note that, “More than 7 out of 10 surveyed organizations rated the need to simplify work as an “important problem,” with more than 25 percent citing it as “very important.”[1]

Organizations are striving to perform, innovate, and compete, all while providing work-life balance for employees. Add to that advances in technology, a globalized economy, and compliance needs, and we realize a vast complexity in our world of work. Left unaddressed, the challenges of a  highly demanding environment result in a workforce that is disengaged,… Read more →

Social Learning in a Corporate Environment

At a recent team meeting it was exciting to hear how social learning was at play.  From peer-to-peer sharing in support of a client’s Lean implementation, to sales representatives partaking in strategic planning best practices in a virtual classroom session, to a project team collaborating on process improvements in the development of a MOOC (Massive Open Online Course), the value of social learning was front and center.

Social learning is not a new concept in the business community – we work in teams, seek out peers for guidance and information, engage in collaborative problem-solving, and learn together in classes. Leveraging the knowledge capital of employees by sharing information and expertise in the workplace is a proven business practice with a long history.  Whether through informal mentoring or a simple water-cooler chat, social learning is a powerful process that connects employees with subject matter… Read more →

Don’t just stand there. Find your future!

As part of a recent leadership development initiative, I had the pleasure of assisting with facilitation of what appeared to become a “cultural shift” for one of New York’s premier healthcare service providers.  About 100 senior leaders representing a full range of geriatric, rehabilitative and home health care service divisions participated in the Future Game ®. Together they planned the future of a hypothetical region in the Australian Outback.  How could this possibly shift a culture?  Let’s take a closer look…

In teams of five, these senior executives rolled up their sleeves, kicked off their shoes, and assumed the role of Aussie regional leaders – a mayor, a public works official, leading employers, and the like.  Together they tackled a series of critical decisions to find a future for rural areas suffering a wide range of economic,… Read more →