Content-rich and timely topics drew standing room only crowds to Maher & Maher’s four engaging workshops at SETA (Southeastern Employment & Training Association) 2016 Fall Conference in Biloxi, with record attendance of over 650.
Beth Brinly, Maher’s Vice President for Workforce Innovation, wowed attendees with her three workshops. Her first session was Procurement of Youth Services Under WIOA, which offered an opportunity to review key WIOA Youth Final Rules. Participants engaged in a spirited discussion exploring the pros and cons of Pay for Performance contracting. The conversation then shifted to the elements needed in Request for Proposals and an examination of rating elements of proposals. Some of the feedback included: “Great information and presenter! Enjoyed group interactions and RFP tips.” and “Beth was very knowledgeable and passionate about this subject!”
The second interactive workshop, Youth Program Design, was based on the new insights regarding youth services found in the WIOA Youth Final Rules. It reinforced that preparing young adults for careers identified as essential through good labor market data validated by industry partnerships is a foundational element of quality youth program design. Session participated in an engaging examination of how to integrated Out of School program design. Participants shared the following comments after the session:
“Amazingly encouraging and brilliant strategies!” and “Outstanding session – well done!”
During Beth’s third presentation, Using MOU to Build a Customer-Centered One-stop System, the discussion focused on the fact that the Memorandum of Understanding (MOU) is not just a requirement; it can be an instrument that helps one-stop operators, staff, and local areas to focus services for better outcomes. During this interactive session participants explored how one-stop operators and local staff can use the MOU agreement to focus partnership, resources, and put the customers at the center of the service design.
Comments received on evaluations included: “She was VERY GOOD!”; “Needed this information!”; and “Loved this – thank you!”
The final Maher workshop on the last day at the last timeslot, Career Pathways as a Work-Based Learning Tool, drew an overflow crowd. The dedication and eagerness of the Workforce professionals to learn and contribute was simply inspiring. In her workshop Terri Lonowski, a Senior Consultant with Maher, explored how a great Career Pathways approach aligns with Sector Strategies and connects participants to a career trajectory, perhaps filled with stackable credentials or planned jumping off and on points, and most definitely results in enhancing jobseekers’ skills, while satisfying the needs of employers to get and keep a quality workforce. Focus on key elements of Customer-Center Design and re-imagining the way in which we approach designing services and evolving partnerships with business and industry by asking important “How Might We” questions, set the stage for a powerful hands-on group activity.
In their Career Pathways evaluations, participants had this to say: “Customer-Centered Design should be a required session for everyone!”; “Great presentation! Helpful resources! Good concepts! VERY engaging!”; “Excellent presentation!”; “Customer-Centered Design/Customer-Centered Design ROCKS!”
Maher & Maher is a specialized change management and talent development consulting firm based in New Jersey and Washington, D.C. The firm is U.S. Department of Labor’s national technical assistance provider supporting the Employment and Training Administration’s implementation of the Workforce Innovation and Opportunity Act (WIOA) and a number of other priority initiatives of the administration that advance and promote the public workforce system. Maher is also currently involved in a number of sector strategy, regional planning, organizational strategic planning and training initiatives in multiple state and regional areas. For more information about our services, visit our website or call us at 1-888-90-Maher.