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Video as a Medium for Microlearning

As a working mother, it is important to find ways of balancing my time wisely between family, friends, the causes I support, and career goals.  That’s a tall order in today’s busy world and the tools that enable me to achieve that balance are essential.

Video is one of those tools. How, you ask?  Let me tell you a brief story. 

Two years ago, right in the middle of the weekend crunch to get my family’s school uniforms, dance leotards, and work clothes ready for the coming week, my washing machine stopped working. I stood amid the stillness of the laundry room and stared into a wash bin full of clothes floating in soapy water. No draining, no rinsing. I was certain the washing machine was broken.

After some consideration, my husband I… Read more →

The Longpath: Building a Workforce System for the Future

There was an air of excitement when upwards of 1,000 people from across North Carolina came together last week for the annual NCWorks Partnership Conference to learn and discuss topics around “Back to the Future: The Next 30 Years.” Maher & Maher was there to present at the North Carolina Workforce Board Association pre-conference, as well as several sessions – Washington Update, WIOA Fundamentals and Service Strategies Backward Mapping – at the conference itself. I was also invited to participate in the “Futurist Five” general session.

During the Futurist Five session, we talked quite a bit about the power of partnerships and key ingredients for their success, including the involvement of community partners, leveraging sector partnerships, having staff with heart and passion, partnering for the longpath, and doing it with style and swagger. 

This idea of the longpath, as articulated by Ari… Read more →

Peer to Peer Learning

As Maher is working with several organizations to redesign their customer service flows, and others to shift to a culture of continuous improvement, including both Kaizen and Lean principles, we see firsthand the value of peer to peer learning. We work with our client organizations to leverage peer insights in Communities of Practice, online and in-person forums, and other peer collaborative activities embedded in Technical Assistance and Learning Solutions. We, too, use peer networks to capture and share best practices relative to the way we work and service our clients. We'd like to share an article we found of value that discusses some key trends, defines peer to peer learning, lists its advantages and discusses participation options.

Maher & Maher is a specialized change management and talent development consulting firm based in Neptune, NJ and in Washington, D.C. The Firm’s Private… Read more →

Leveraging Your Local Financial Institutions to Further Your Workforce Development Goals

We all know that strategic investments in the workforce system can change lives, help businesses survive and communities thrive. Recently, I was at the NCWorks Partnership conference in Greensboro, NC and heard a presentation from Jeanne Bond with the Federal Reserve Bank of Richmond. She put meat on the bones for me regarding the new Community Reinvestment Act funding opportunities for workforce development, and I thought I would pass along the information.

When I was working in Kentucky, both the Federal Reserve of St. Louis and Cleveland supported the Commonwealth and its communities’ workforce development efforts like sponsoring our Work Ready Communities Best Practices conference. In addition, local financial institutions were often members of state and local workforce boards. The good news, though, is that there are even more ways to leverage financial institutions in this work. 

The Federal Reserve Banks of Dallas… Read more →

Maher & Maher Presents on Apprenticeship and WBL

as Pathways to Jobs and Performance Results for Sector Strategies...

The Garden State Employment and Training Association (GSETA) invited us to present to their 35th Annual Workforce Development Conference, which included workforce development professionals and partners organizations from across New Jersey. I was excited to accept this opportunity to discuss how we can best reach successful sector strategy and WIOA outcomes through Apprenticeship and Work Based Learning in my home state. 

Growing broad, bi-partisan support for Apprenticeship recognizes the critical import of bridging the skills gap in the modern workforce, and the clear ability of Apprenticeship programs to deliver outcomes. Case studies of a number of national efforts to expand apprenticeship offer clear evidence that while multiple variables may impact success, integrating sector strategy efforts with apprenticeship as a key implementation strategy produces improved outcomes for employers as well as job seekers. 

Read more →

Free Training for Case Managers

To be good at workforce development is to be good with people. Good with the employers and business people shaping the landscape of jobs, and good with the individuals that walk in our American Job Centers each day looking for work and better opportunities. Case managers are on the frontlines of this important work, and investing in their skills and professional development is a critical part of ensuring that American Job Centers (AJCs) bring value to their communities.

If you’re looking for new professional development resources for your case managers, look no further than Case Counselor Training: Four Indicators of Effective Service Delivery, a training we developed with Jobs for the Future and ETA’s Region 1 team. The training is organized around four key skill areas:

Writing Effective Case Notes – Case managers learn how to capture and record valuable notes… Read more →

Maher Successfully Executes Over 150 Individual Projects to Support Workforce System Excellence

For the past three years, Maher & Maher (Maher) has partnered with United States Department of Labor, Employment and Training Administration’s (ETA) Office of Regional Management and six ETA Regional Offices to implement over 150 technical assistance projects in 34 states around the country. Financed through Federal Technical Assistance and Training funds, the projects built the capacity of states and regions to provide innovative, effective and customer-centered workforce service design and delivery.  Projects included:

Intensive consulting around sector strategies and high-impact State and Local Workforce Boards; Development of various training curricula around topics such as effective monitoring, case management and soft skills for job seekers; Delivery of workshops on various topics, including service integration, strategic board training, sectors 101, career pathways, creating a customer centered one-stop, youth program design, and partnerships; and A Customer Centered Design Challenge that brought together local teams to tackle system challenges through… Read more →

Meet Sue Brown, Maher’s Newest Instructional Design Talent

Susan (Sue) Brown joins Maher as a Senior Instructional Designer in our Private Sector Practice. She works directly with our Chief Learning Officer and Learning Strategist to assess client needs and craft innovative and effective learning solutions for our clients. She also works with our Project Managers to ensure design workflows are effective and timely to produce high-quality learning deliverables.

Sue comes to Maher after serving as a Lead Instructional Designer and Project Manager at Optimized Learning Solutions. Prior to that she was Manager of Multimedia Training at U.S. Pharmacopeia (USP).

Bringing 20 years of experience in a mix of learning roles from sales trainer, systems training design and facilitation, eLearning producer, lead designer, and Project Manager, Sue is a versatile new asset for the Firm. She is not only knowledgeable in adult learning theory, she excels in technology-enabled learning, with a passion for visual… Read more →

How Do You Learn?

As Chief Learning Officer at Maher, I get asked, “How do I develop myself professionally? What do I do to learn and advance my knowledge base and skills?”

While I’ve always wanted to pursue my PhD and I’d like to say I’m actively engaged in some formal advanced education, I don’t have that personal bandwidth to do so at this point in my life. However, I DO believe, and always have believed, we must continue to grow as professionals. We need to own that and be accountable for it. The world continues to change; we must keep up. One thing I know from working in the Talent Development field for more than 20 years is that a key trait of top performers at any organization is that they are continuous learners.

So, what does a busy… Read more →

Why and Who of Storytelling

One of my favorite TV shows out right now is This is Us. This show is such a mega hit because there are several different storylines running concurrently throughout the season, and there is literally something in each show that anyone, from all walks of life, can relate to. It touches the viewers on an emotional and realistic level. Plus, it draws us in week after week, wondering how the story is going to develop.

As an Instructional Designer, I’m of the mindset that my role is equivalent to that of the Director of a show like This is Us (except, my pay check might have a few less digits!). Instructional Designers are the best people to make learning come to life through storytelling because we can connect the needs of our clients and the expertise of the subject matter experts (SMEs) with the talents… Read more →

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