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Maher & Maher, an IMPAQ Company - Investment Advisors for Talent Development.
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Posts By Catherine Baker

Agility and Continuous Learning Essential Components to Economic Success

At Maher, we love to share insights into trends that impact the world of Talent Development.  Across the board, in both our Private and Public-sector clients, we are seeing growth in the investment of training, technical assistance and performance support work.  The goal is to expedite onboarding to dynamic processes or policies, and provide ongoing upskilling to address the ever-prevalent cycles of change in the workplace. 

It isn’t surprising to Maher, as Change Management and Talent Development experts, that a culture of agility and continuous learning are key indicators of an organization’s ability to compete in today’s economic times.  However, the pace of technological change leaves us asking, How do we accurately predict what skills are most critical to our success in the future?

A LinkedIn article entitled, How do we train workers for jobs… Read more →

Congrats, Dr. Jen Chingwe!

Congratulations to Jen on receipt of her Ed.D. in the Design of Learning Environments from Rutgers University! 

Jen diligently completed and defended her dissertation on Affordances of Community of Inquiry Methods in Measuring and Evaluating Teaching Presence to Guide Practice, while working full time at Maher, and being a mother of teenage twins. 

Jen has brought a new level of expertise to our firm spearheading some of our most innovative technology-driven learning including the MOOC, Leading Change While Implementing Innovation, for Workforce Innovation Fund (WIF) leadership, and online peer problem-solving cohort groups for leadership implementing the Workforce Innovation Opportunity Act (WIOA). 

Additionally, she expanded Maher’s online Academy on Lean Principles and designed and developed University platforms on topics such as Sales, Sales Management and a multitude of operations functions. 

Jen has also provided… Read more →

How Do I Learn?

An Interview with Maher General Manager and IMPAQ Executive Vice President, Tina Barretto

As a busy executive at Maher and IMPAQ, I would like to understand how you approach your professional development. Since Maher is a Talent Development firm, we believe sharing our personal development journeys with peers and organizations is just one way we can expand our commitment to continuous learning and the upskilling of our workforce.  I would like to share a little about your passion for learning, so, let me ask you…

“Why do you think professional development is so important today?”

Professional development should be an important part of everyone’s career path. We should continue to strive to make ourselves more marketable, by learning a new skill or content area. This not only makes the individual feel more productive and good about themselves, it also… Read more →

Learning Trends and Beyond in 2018

Maher Chief Learning Officer, Catherine Baker recently had the honor to serve on a Mid New Jersey ATD Panel along with the Head of Field Force Development at Bristol-Myers Squibb and Head of Talent Development for the Linde Group. The topic of the panel was “Learning Trends.”

Participants at the event generated three key areas of interest within their table groups, and panelists responded and shared their experience relative to those needs. Topics of great interest were microlearning, adaptive or personalized learning, and the future of learning as a profession. Maher will share the summary from this event in our next newsletter. In the interim, we are sharing a different perspective on trends: one that focuses on Talent Strategy in the Data Age. As our colleagues at our parent company, IMPAQ, know too well, use of data in decision-making is essential. This article goes beyond… Read more →

Bringing Home National Titles

Two National Champions were added to Maher’s extended family at the end of 2017. The daughters of Donna Batt, Payroll Specialist, and Catherine Baker, CLO and Director of the Private Sector, brought home American Youth Cheer first place titles with their respective cheerleading squads. It was a first-time journey for Catherine’s daughter, yet a familiar experience for Donna’s daughter who made her sixth trip to the Florida-based competition. Both girls had amazing teams and leadership, and they worked hard to achieve this impressive goal.

“What made the experience manageable as a working mother was also the leadership that took place off the mats,” Baker explains. “Being a life-long learner, I tend to connect wins in my personal life to my professional world. In this case, it was a masterful use of online peer groups and virtual leadership. After… Read more →

Retention Gains Tied to Onboarding and Mentoring

Chris Mokros, National Training Director of StoneMor, came to the organization with the intention of creating and implementing a Training Strategy aligned with business goals. StoneMor was growing quickly and, at that time, there was not a centralized learning function or technology infrastructure.  Chris’ key focus out of the gates naturally was the sales function.

StoneMor Partners L.P. worked with Maher to launch an online university. New hire onboarding for Sales was the first blended solution offered and was rolled out in 2015. It includes a mix of eLearning, classroom instruction, on-the-job training, and post-training pull through tools. Last year, StoneMor added a formal mentoring program for new hires in the Sales function, as well. The combination of these two offerings has doubled retention and has proven to more rapidly improve sales performance of new hires who completed the new training path when compared to… Read more →

What’s Trending in Learning?

Moving to microlearning is just one shift that we have been helping our clients navigate as they refine their Talent Development strategies.  There are others that are essential to engage Modern Learners and allow them to excel by onboarding and upskilling in both an effective and efficient manner.   We focused on the value of storytelling and social / peer learning in our last newsletter, but there is even more we can do.  Time is money, regardless of industry.  It is critical that as our workloads expand and continue to shift to address the pulls and pushes of our economic times, we are driving a learning strategy that is framed for success.

We’d like to share an article that summarized key learning trends in the corporate world to give a flavor of what can be done to move our learning strategies in… Read more →

Peer to Peer Learning

As Maher is working with several organizations to redesign their customer service flows, and others to shift to a culture of continuous improvement, including both Kaizen and Lean principles, we see firsthand the value of peer to peer learning. We work with our client organizations to leverage peer insights in Communities of Practice, online and in-person forums, and other peer collaborative activities embedded in Technical Assistance and Learning Solutions. We, too, use peer networks to capture and share best practices relative to the way we work and service our clients. We'd like to share an article we found of value that discusses some key trends, defines peer to peer learning, lists its advantages and discusses participation options.

Maher & Maher is a specialized change management and talent development consulting firm based in Neptune, NJ and in Washington, D.C. The Firm’s Private… Read more →

Meet Sue Brown, Maher’s Newest Instructional Design Talent

Susan (Sue) Brown joins Maher as a Senior Instructional Designer in our Private Sector Practice. She works directly with our Chief Learning Officer and Learning Strategist to assess client needs and craft innovative and effective learning solutions for our clients. She also works with our Project Managers to ensure design workflows are effective and timely to produce high-quality learning deliverables.

Sue comes to Maher after serving as a Lead Instructional Designer and Project Manager at Optimized Learning Solutions. Prior to that she was Manager of Multimedia Training at U.S. Pharmacopeia (USP).

Bringing 20 years of experience in a mix of learning roles from sales trainer, systems training design and facilitation, eLearning producer, lead designer, and Project Manager, Sue is a versatile new asset for the Firm. She is not only knowledgeable in adult learning theory, she excels in technology-enabled learning, with a passion for visual… Read more →

How Do You Learn?

As Chief Learning Officer at Maher, I get asked, “How do I develop myself professionally? What do I do to learn and advance my knowledge base and skills?”

While I’ve always wanted to pursue my PhD and I’d like to say I’m actively engaged in some formal advanced education, I don’t have that personal bandwidth to do so at this point in my life. However, I DO believe, and always have believed, we must continue to grow as professionals. We need to own that and be accountable for it. The world continues to change; we must keep up. One thing I know from working in the Talent Development field for more than 20 years is that a key trait of top performers at any organization is that they are continuous learners.

So, what does a busy… Read more →