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Maher & Maher, an IMPAQ Company - Investment Advisors for Talent Development.
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A Digital Transformation is Upon Us. What Does That Mean to the Workplace?

The digital transformation is a key business initiative at the forefront of most leading organizations. It is not a trend that is losing ground; rather, it is picking up exponential speed.  Those that plan to wait until the ground settles to find their place in the transformation will be left behind.  It is undeniable that our workplace will change significantly in the next five years, and this new way of work, more than any other in recent history, will have a profound impact on how we ready our future workforce. Job-seekers, as well as those who are currently employed, will need to upskill to adapt in the workplace.

I just spent two days at the Future Workplace Summit in Boston, Massachusetts.  The event focused on how the workplace is changing and presented best practices for leveraging Artificial Intelligence (AI), Virtual and Augmented Realities (VR… Read more →

Artificial Intelligence Changing the Way We Learn

When I first heard the term, Artificial Intelligence (AI), it reminded me of the 1968 iconic film, 2001: A Space Odyssey by Stanley Kubrick. Yes, I realize many of my coworkers were likely not even born yet and might see that film as dated and old-school; but for me at eight, it was a glance into our future. As an adult, I can imagine how my father regretted his decision to take me to that movie after being bombarded with questions like, “Why is that computer talking?” Yet, here we stand, asking for guidance from voice-powered personal assistants like Alexa, Siri, Google, or Cortana. 

Many companies are exploring AI technology today.  Being in the learning and development field, I ask myself, “What effect will AI have on learning and performance improvement strategies and on the professionals that are accountable for Talent Development?”

Read more →

Microlearning as a Tool for Learning in the Digital Transformation Age

In consulting with clients on upskilling in today’s workplace, there is frequent interest in the use of short and focused videos (microlearning).  A while back one of our talented Instructional Designers, Erin Audia, shared great perspective on the value of Video as a Medium for Microlearning.  We are resharing it since it still hits the mark quite accurately.

Learning Trends and Beyond in 2018

Maher Chief Learning Officer, Catherine Baker recently had the honor to serve on a Mid New Jersey ATD Panel along with the Head of Field Force Development at Bristol-Myers Squibb and Head of Talent Development for the Linde Group. The topic of the panel was “Learning Trends.”

Participants at the event generated three key areas of interest within their table groups, and panelists responded and shared their experience relative to those needs. Topics of great interest were microlearning, adaptive or personalized learning, and the future of learning as a profession. Maher will share the summary from this event in our next newsletter. In the interim, we are sharing a different perspective on trends: one that focuses on Talent Strategy in the Data Age. As our colleagues at our parent company, IMPAQ, know too well, use of data in decision-making is essential. This article goes beyond… Read more →

Virtual Leadership Series Announced

Managing teams virtually is essential in our busy world. While the use of Facebook and other social platforms seems the norm in our private lives, people may not connect the value they get from the use of similar peer group platforms and models in the workplace. Maher will be launching an informative series on virtual leadership in the upcoming months. Jen Chingwe, Project Manager and Senior Instructional Designer put the series together. Jen has had a mix of projects with Maher where virtual leadership of peer groups is a central focus, and she has exciting and valuable experience to share on this topic. Jen is about to receive her doctorate in Education, Design of Learning Contexts from Rutgers, The State University of New Jersey.

Maher & Maher is a specialized change management and talent development consulting firm based in Neptune, NJ and in Washington, D.C. The… Read more →

Retention Gains Tied to Onboarding and Mentoring

Chris Mokros, National Training Director of StoneMor, came to the organization with the intention of creating and implementing a Training Strategy aligned with business goals. StoneMor was growing quickly and, at that time, there was not a centralized learning function or technology infrastructure.  Chris’ key focus out of the gates naturally was the sales function.

StoneMor Partners L.P. worked with Maher to launch an online university. New hire onboarding for Sales was the first blended solution offered and was rolled out in 2015. It includes a mix of eLearning, classroom instruction, on-the-job training, and post-training pull through tools. Last year, StoneMor added a formal mentoring program for new hires in the Sales function, as well. The combination of these two offerings has doubled retention and has proven to more rapidly improve sales performance of new hires who completed the new training path when compared to… Read more →

Engaging Instruction for Adult Learners of All Ages

After a discussion with team members about current trends in our industry, I began to reflect on how learning has changed over the years for me. I grew up without learning on-demand -- no online courses or how-to videos. Learning something new typically required going to a class of some sort or visiting the library. Learning to paint was my first out-of-the-classroom experience. Bob Ross with his Joy of Painting show on PBS in the ‘80s intrigued me. I bought a small art set and practiced until I perfected his technique for creating “happy little trees.”

As a designer of eLearning and virtual instructor-led training at Maher & Maher, I am constantly challenged with developing instruction that keeps every learner engaged. Many times, our team works with subject matter experts (SMEs) who are experts in their craft, but not necessarily in teaching others about… Read more →

What’s Trending in Learning?

Moving to microlearning is just one shift that we have been helping our clients navigate as they refine their Talent Development strategies.  There are others that are essential to engage Modern Learners and allow them to excel by onboarding and upskilling in both an effective and efficient manner.   We focused on the value of storytelling and social / peer learning in our last newsletter, but there is even more we can do.  Time is money, regardless of industry.  It is critical that as our workloads expand and continue to shift to address the pulls and pushes of our economic times, we are driving a learning strategy that is framed for success.

We’d like to share an article that summarized key learning trends in the corporate world to give a flavor of what can be done to move our learning strategies in… Read more →

Video as a Medium for Microlearning

As a working mother, it is important to find ways of balancing my time wisely between family, friends, the causes I support, and career goals.  That’s a tall order in today’s busy world and the tools that enable me to achieve that balance are essential.

Video is one of those tools. How, you ask?  Let me tell you a brief story. 

Two years ago, right in the middle of the weekend crunch to get my family’s school uniforms, dance leotards, and work clothes ready for the coming week, my washing machine stopped working. I stood amid the stillness of the laundry room and stared into a wash bin full of clothes floating in soapy water. No draining, no rinsing. I was certain the washing machine was broken.

After some consideration, my husband I… Read more →

Peer to Peer Learning

As Maher is working with several organizations to redesign their customer service flows, and others to shift to a culture of continuous improvement, including both Kaizen and Lean principles, we see firsthand the value of peer to peer learning. We work with our client organizations to leverage peer insights in Communities of Practice, online and in-person forums, and other peer collaborative activities embedded in Technical Assistance and Learning Solutions. We, too, use peer networks to capture and share best practices relative to the way we work and service our clients. We'd like to share an article we found of value that discusses some key trends, defines peer to peer learning, lists its advantages and discusses participation options.

Maher & Maher is a specialized change management and talent development consulting firm based in Neptune, NJ and in Washington, D.C. The Firm’s Private… Read more →

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