As Maher is working with several organizations to redesign their customer service flows, and others to shift to a culture of continuous improvement, including both Kaizen and Lean principles, we see firsthand the value of peer to peer learning. We work with our client organizations to leverage peer insights in Communities of Practice, online and in-person forums, and other peer collaborative activities embedded in Technical Assistance and Learning Solutions. We, too, use peer networks to capture and share best practices relative to the way we work and service our clients. We'd like to share an article we found of value that discusses some key trends, defines peer to peer learning, lists its advantages and discusses participation options.
Maher & Maher is a specialized change management and talent development consulting firm based in Neptune, NJ and in Washington, D.C. The Firm’s Private… Read more →
In January 2017, the U.S. Department of Labor, Employment and Training Administration (ETA) awarded Maher & Maher a new 5-year, $30 million blanket purchase agreement (BPA) to provide the agency with continued technical assistance and training support to advance the Workforce Innovation and Opportunity Act (WIOA). The BPA opens tremendous opportunity for any office within ETA to quickly and easily engage Maher’s services in a broad array of technical assistance, training and outreach activities, including needs assessments, facilitation services, federal staff and grantee training, in-person and virtual events, performance coaching and subject matter expertise, peer learning, toolkits and guides, disseminating lessons learned, and accelerating the adoption of evidence-based practices.
The BPA is advantageous for federal staff because it allows access to Maher services directly – without the need for competitive proposals. This saves ETA staff time and money by expediting the procurement process and tapping needed… Read more →
Maher & Maher, together with our partners at Jobs for the Future (JFF), the National Governor’s Association Center for Workforce Excellence and the National Network for Sector Partners, continues to be the prime contract support for the U.S. Department of Labor’s Employment and Training Administration (ETA).
Now in our third year of partnership with ETA, we continue to drive innovative approaches to technical assistance – providing effective and efficient opportunities for workforce practitioners to access capacity building tools to help accelerate the System’s adoption of sector-based approaches to workforce development.
One such innovation is the Sector Strategies Peer-Learning Groups (PLGs). Each PLG offers a topic-specific space for workforce leaders interested in developing industry sector partnerships. PLGs involve individuals working together in groups to overcome specific challenges and adapt national promising practices. Led by a trained facilitator and… Read more →
Last week, my colleague Lynn Bajorek and I were in Springfield, Illinois, to facilitate a strategic planning session with the leadership team of the Office of Employment and Training (OET) at the Illinois Department of Commerce.
Over the last several months we’ve been working with OET on an internal change management effort which looks both internally to better understand its assets, challenges and opportunities and externally to understand how OET can leverage and partner better within its entire workforce development system. The end result will be a "Blueprint" that fully aligns OET’s assets and resources with a clearly articulated vision, mission, and set of goals.
Last week, our day-long session focused on the results of our surveys, interviews, and research and the development of a SWOT analysis to understand the current "as is" state of… Read more →
At a recent team meeting it was exciting to hear how social learning was at play. From peer-to-peer sharing in support of a client’s Lean implementation, to sales representatives partaking in strategic planning best practices in a virtual classroom session, to a project team collaborating on process improvements in the development of a MOOC (Massive Open Online Course), the value of social learning was front and center.
Social learning is not a new concept in the business community – we work in teams, seek out peers for guidance and information, engage in collaborative problem-solving, and learn together in classes. Leveraging the knowledge capital of employees by sharing information and expertise in the workplace is a proven business practice with a long history. Whether through informal mentoring or a simple water-cooler chat, social learning is a powerful process that connects employees with subject matter… Read more →
I had the privilege to attend a really great event with our client – Invest Atlanta – a week ago last Friday. It reminded me anew, why I do what I do. From time to time, I think we all need such a reminder – amidst the distractions and challenges we all face in life and at work day to day.
The event brought Labor Secretary Tom Perez to Atlanta as part of his “Labor Day” cross-country tour, but also served as the platform for Atlanta Mayor Kasim Reed to publicly announce his endorsement of a set of recommendations our team (working with a broad group of Atlanta’s community and business leaders) developed to re-invent the city’s workforce development system. That System has been criticized in an internal audit as ineffective, ridiculed in the press and is the subject of an… Read more →