Margaret Lamb has over 20 years of extensive experience with Maher & Maher. Having worked in varied capacities throughout her tenure, she currently fills the role as Senior Knowledge Manager. With her expert level proficiency in several desktop publishing and Microsoft Office software packages, Margaret is enabled to multitask covering a range of capabilities.
As Senior Knowledge Manager, Margaret is the lead person in content propagation management to a multitude of sites. She creates the hierarchy and structuring of data for easy user access and incorporates sound judgment in the placement of all resources and their adherence to accuracy.
Margaret has recently taken on the primary role of Community of Practice implementations, having established the protocol for information and data requirements documents as well as playing an integral role in the data elements and execution of these sub-sites. At an administrator level, Margaret establishes the permission levels for Community of Practice Managers and end users and further is instrumental in the initial training to these individuals on the use of the administrative tools available to them ensuring a level of independence for taking on their respective responsibilities.
With her wide-ranging knowledge of the backend data element hierarchy, Margaret also serves as the key individual in gathering statistical data and further disseminating that information in an understandable format for data analysis purposes.