Paulette Francois is a high-energy, senior-level leader with over 17 years of experience in the workforce arena as well as an influential change agent who possesses the insight, vision, and technical know-how to inspire scores and garner impressive results. With extensive experience in Workforce Development, State/Federal Grant Writing and Grants Management, Human Services, Project/People Management, and Motivational Speaking, Ms. Francois boasts a career of interpreting, restructuring, streamlining, and revitalizing policy and agency processes for quality control, service delivery, integration, and overall workforce development efficiency. Ms. Francois’ reputation precedes her in securing unprecedented government funding, program innovation and development, as well as staff empowerment, growth, and advancement.
As the Assistant Secretary for the Division of Workforce Development and Adult Learning in Maryland, Ms. Francois was charged with the administration of Adult Learning, Correctional Education, GED testing, Workforce Development, and the state’s One-Stop System. These programs and services under Ms. Francois’ watchful guidance were integrated to ensure employers had the trained, skilled workforce they needed to be competitive in the global economy. She excelled at shaping a division with an environment where growth and development flourished and service was rendered with excellence.
Prior to joining Maher, Ms. Francois served as the Deputy Director for Workforce Development at the District of Columbia Department of Employment Services where she managed the agency’s Workforce Development Bureau that included the One-Stop Operations, Policy and Performance, Office of Labor Market Research and Information, and Grants divisions. In addition, she facilitated the certification of the District’s American Job Centers and addressed compliance issues which spanned over 10 years related to District and federal laws, rules, codes, and regulations governing employment/unemployment benefits programs and services.